Cancellation Policy

If you have second thoughts or changed your mind and want to cancel your order after making payments to us, then don’t worry you may cancel your order and get a refund.

Full refund and no questions asked: If the intimation for cancellation is received by us any time within 24 hours from the time you place your order and made payments.

24 hours after the time you place your order and made payments, we reserve the right to cancel the order, or any specific item ordered. After examining the situation and circumstances cancellation may be possible subject to certain deductions from the refund. For more information kindly contact support@desidivas.in.

Note: In case of an order with multiple items, the cancellation can be processed for the complete order or partially as per the above cancellation policy and the refund shall be processed according to the value of the items canceled. In case of partial cancellation, shipping charges will not be refunded.

To cancel the order, you must inform us in writing at support@desidivas.in

 

REFUND OF CANCELLED ORDER

The refund option is available only in case of cancellation of the order. The amount shall be refunded to the original payment method used (such as credit card etc). In case the original payment method is no longer available for a refund then the refund shall be done using other suitable methods.